The strategic partner in Cybersecurity and Innovation

At Crossjoin, we understand that system performance is not just about performance and efficiency, but also about ensuring high safety standards

Considering Crossjoin’s mission to optimize IT performance, how does the company address current internet security challenges to ensure the protection of customer data?

At Crossjoin, we understand that system performance is not just about performance and efficiency, it also encompasses ensuring high security standards, essential for protecting customer data. We can state that the mission of data protection consists of guaranteeing the integrity and confidentiality of information, preventing unauthorized access or changes. Furthermore, it involves the protection of computer systems and networks, ensuring that all security measures are in place to effectively fulfill this mission. To address Internet security challenges and ensure the protection of customer data, Crossjoin takes a multifaceted approach to its core service offerings.
In every service we provide, security is considered an essential factor and present in any context, which allows us to easily take advantage of a ‘2 in 1’ approach. This means that, with the required capabilities and field work in a performance service, systems administration or even development or solution architecture, we are able to add additional value to our deliverables with almost immediate security validations to ensure that the Our clients’ solutions are appropriate and aligned with best practices.
With these validation measures and comprehensive security audits, Crossjoin not only addresses today’s Internet security challenges, but also ensures that our performance optimizations do not compromise the security and integrity of customer data. Our mission is to deliver performance by design, considering security as a fundamental pillar of our approach.

In a world of constant technological evolution, has it always been possible for Crossjoin to maintain its position at the forefront of cybersecurity, while constantly seeking to optimize the performance of information systems? In what way?

At Crossjoin, this can only be achieved because there is an organizational culture that is very much part of our DNA. Our mission is focused on delivering a quality of service above 99% across the four pillars, and security is one of the four pillars alongside the performance, reliability and availability of an IT system. As such, we value the creation and promotion of a safety culture throughout the organization, and we encourage the continuous training of our specialists. Our proactive approach is not limited to responding to challenges, but also to stimulating the creativity and analytical capacity necessary to face and anticipate future problems.
We invest in the training and continuous development of our employees, ensuring that they are always up to date with the latest security practices and technologies. This rigorous preparation is complemented by the annual certification of our management system according to ISO 27001 and ISO 9001 standards, which validate the effectiveness of our intrusion prevention policies, processes and systems.
Furthermore, the experience gained in managing our own system and in the challenges faced with our customers is directly applied to the continuous improvement of the services provided. As with performance optimization, we maintain a proactive stance through constant monitoring and implementation of preventive measures.
This integration of security culture, ongoing training, and practical experience allows Crossjoin to not only meet today’s security challenges, but also ensure that performance optimizations are always aligned with security standards. Thus, we ensure that our customers benefit from safe and efficient technological solutions, capable of facing the challenges of the present and the future.

What would you say are the main digital threats companies face today and to what extent can a technology partner like Crossjoin help a company protect itself against these threats?

Companies currently face a very diverse set of threats in the area of cybersecurity, in constant evolution and mutation, the most prevalent being Phishing and Social Engineering (unsolicited contacts with the aim of manipulating the recipient to obtain data), Malware and Ransomware (malicious software intended to damage systems, hijack or exfiltrate data), Denial of Service attacks, espionage (actors sponsored by states, internal or industrial competitors). of compromising sensitive data, but also of disrupting critical operations and degrading customer trust.
Crossjoin can play a vital role in helping companies protect themselves against these threats through an integrated and proactive approach to its service offering that incorporates security at all levels of IT systems management and development. This approach ensures that security is not an afterthought, but rather a fundamental aspect of the performance and efficiency optimizations that Crossjoin offers its customers.
Performance with Security by Design: By integrating security measures into performance optimization services, Crossjoin ensures that systems are robust against digital threats while operating at peak efficiency.
Systems administration: Crossjoin ensures that systems are up to date with the latest security fixes and configured to minimize vulnerabilities.
Development: By optimizing the software development lifecycle, Crossjoin incorporates security practices from the beginning of the development process, reducing the likelihood of problems in later phases.
Architecture and code reviews: During architecture reviews and code analyses, Crossjoin identifies and fixes security vulnerabilities, ensuring that the solution is capable of resisting cyber threats.
Performance tests: Crossjoin carries out load tests capable of identifying potential security weaknesses and providing solutions to mitigate these risks.
Observability strategies: By implementing end-to-end observability, Crossjoin not only monitors system performance, but also tracks potential security threats in real time, enabling rapid response to incidents.

With Crossjoin being such a crucial partner, how has it been helping companies stay up to date with the latest cybersecurity trends and technologies? Can this collaboration actually contribute to an effective and lasting safety culture?

Crossjoin stands out in the market for its unique approach to security, serving as a strategic partner for large companies in critical sectors such as telecommunications, insurance and finance.
Secure Development from the Start: At Crossjoin, we ensure that software development processes are designed with security and performance in mind from the outset.This is accomplished through meticulous analysis and reviews of development processes, ensuring that security best practices are incorporated at every stage.
Audits and Process Reviews: we conduct detailed audits to verify that the tools used are the most appropriate and that the architectural designs support security and performance best practices.These audits help to identify and correct potential vulnerabilities before they become problems, ensuring that IT solutions are secure and efficient.
Consulting and Strategic Partnership: as strategic partners, we collaborate closely with IT teams to ensure that security is a priority. This collaboration extends beyond simple checks, becoming deeply integrated into companies’ strategies and operations, ensuring continuous adherence to market-leading practices. Carrying out Security and Performance Tests: we ensure that all the necessary security and performance tests are carried out in accordance with each company’s specific objectives. This not only reinforces security but also optimizes the performance of the systems in operation.
In this way, Crossjoin not only keeps companies up to date with the latest trends and technologies in cyber security, but also contributes to a lasting and effective security culture.
This is the only way to ensure that exposure to security risks is minimized, supporting clients in achieving and maintaining operational excellence in an increasingly complex and threatening digital environment.

Would you say that it is crucial that the team is always up to date and capable of dealing with the constantly evolving challenges of cybersecurity? How has this process been guaranteed?

Without a doubt, keeping the team always updated and trained is essential to face the constantly evolving challenges of cybersecurity. At Crossjoin, we encourage a culture of continuous learning and active collaboration, both internally and with the external community.
Ongoing Training: we encourage participation in specialized workshops and conferences, this direct exposure to the latest trends and technologies ensures that our team remains at the forefront of cybersecurity.
Partnerships: we collaborate with universities, hosting master’s theses, and we maintain strategic technological partnerships that enrich our knowledge and resources. This openness to the academic world and technological innovation strengthens our capabilities and offers fresh and updated perspectives.
Certifications and Security Standards: we invest in the cybersecurity certification of our employees and actively involve them in the preparation of these important certifications, such as ISO 27001. This process not only raises individual standards but also improves our organizational approach to security.
Internal Cybersecurity Community: We have a specialized internal group that regularly discusses trends, recent threats and new tools. This group also addresses challenges encountered both internally at Crossjoin and at our customers, facilitating a deep understanding and proactive approach to security management.
Practice through Simulations: we organize internal cyber attack simulation exercises, which allow our team to practice offensive and defensive skills in a controlled environment. These simulations are essential to prepare the team to respond effectively to real incidents.
Best Practice Sessions: We regularly conduct educational sessions on cybersecurity best practices for the entire organization, ensuring that each member is aware and equipped to minimize risks.
Through these efforts, Crossjoin not only keeps its team informed and prepared, but also cultivates a culture of security that effectively minimizes risks and protects our customers against cyber threats.

In the medium-term future, how do you expect the market to evolve in relation to IT security? What challenges and opportunities will be part of the coming times, in your analysis?

In the medium-term future, the evolution of the IT security market will be influenced by the maturity of generative Artificial Intelligence tools, such as Chat GPT, which represent both a threat and an opportunity. On the one hand, these tools democratize access to advanced technologies, allowing malicious actors to develop innovative and automated attacks, including phishing and smishing campaigns, creating malware and spreading disinformation through manipulated images and videos. On the other hand, the same tools offer organizations, especially smaller ones, the ability to learn and implement automated defenses and detections against these types of attacks.
These technologies, through answers to the questions asked, help in the development of new ideas, problem solving, and task automation, which can significantly transform the efficiency and safety of operations. Furthermore, the continued introduction of new regulations will play a crucial role in protecting society against data breaches and imposing greater responsibility on companies regarding the protection and use of personal data, as well as better preparedness to respond to incidents. cyber.
A particular challenge that stands out is the vulnerability of critical infrastructure, such as water and energy treatment plants, which may not be fully prepared for attacks that seek to cause disruption or public chaos, especially in scenarios of armed conflict. Additionally, the spread of internet-connected smart devices continues to pose a growing threat to consumers due to a lack of standardization and scrutiny in the security of these devices.
Crossjoin, aware of these developments, is committed to remaining at the forefront of IT security innovation and constantly adapting our strategies and solutions to ensure that organizations are prepared to face both emerging challenges and capitalize on cybersecurity opportunities.

Finally, what are Crossjoin’s perspectives regarding its innovation and growth, considering this is a market in constant evolution?

Crossjoin recognizes that it will only be possible to remain relevant and competitive in this cybersecurity sector if we continue to focus on innovation and creating synergies of value for the client based on our core offering.
There is a strong complementarity between performance and our security offering. Our integrated approach not only reinforces the continuous improvement of performance, but also applies these same principles to security. This allows us to offer additional value to our customers, enhancing the services we already provide without duplicating costs. This synergy between performance and security is fundamental, as many of the steps in our continuous improvement process are applicable to both domains. Unlike many competitors who focus predominantly on penetration testing and the sale and configuration of security equipment and software, Crossjoin offers a unique proposition. Our focus is on security aspects related to software development activities, systems architecture, on-premise and cloud infrastructure, accompanying and certifying clients’ processes in these areas. We believe that this offer represents great added value in winning new clients and markets.
Naturally, we will continue to establish strategic partnerships and maintain our commitment to training our employees. These elements are crucial to our sustainable growth and to maintaining our leadership in a constantly evolving market.