
Industry
- Telecommunication Company (Portugal)
Challenge
- Our client approached Crossjoin seeking an in-depth audit of their management services, with the goal of identifying actionable insights that would enhance securitiy and compliance.
The key challenges included:- Conducting an Independent audit of their ISMS (ISO27001) and BCMS (ISO22301) certifications;
- Delivering a set of actionable recommendations to refine and strengthen their management systems;
- Prioritizing the most impactful measure to boost overall security.
Solution
- Our team of Cybersecurity experts tackled the audit through a structured, three-phase approach:
- Preparation & Audit Plan
We meticulously developed a plan to ensure a comprehensive assessment of the management systems. - Conduct Audit
Our specialists conducted a thorough review system, identifying gaps and opportunities for enhancement. - Audit Report
A detailed report was provided, outlining key findings and prioritized actions for improvement.
Results
- The audit was successfully completed, delivering critical insights for the client. Our independent assessment of their ISO 27001 and ISO 22301 certifications highlighted areas for immediate improvements while prioritizing measures to significantly elevate their security posture.
Key benefits achieved:

Improve Information Security
Strengthened protection of critical data and systems.

Achieved Full Compliance
Aligned with ISO 27001 and ISO 22301 standards.

Reduced Risk of a Breach
Reduced the risk of potential breaches or disruptions.

Enhanced Reputation
Improved trust and credibility with stakeholders.

Operational Efficiency:
Streamlined processes for better performance.

Strengthened Governance
Continuous improvement for an efficient system.
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