Effective Date: May 2025
Crossjoin is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to improve the accessibility of our website in accordance with the European Accessibility Act (Directive (EU) 2019/882) and Portuguese Decree-Law No. 82/2022, as well as other applicable international accessibility standards.
Conformance Status
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are currently conducting audits and implementing improvements to meet this standard across all regions where we operate.
Scope of Accessibility Commitment
Our accessibility efforts apply to all users, regardless of geographic location. We recognize that our services are accessed globally, and we strive to ensure that our digital content is inclusive and usable by everyone, including users in jurisdictions with specific accessibility regulations.
Known Accessibility Limitations
We are aware of the following issues:
- Some dynamic content may not be fully accessible to screen readers.
- Certain interactive elements may lack full keyboard navigation.
- Color contrast in some areas may not meet minimum requirements.
We are actively working to resolve these issues as part of our ongoing accessibility roadmap.
Feedback and Contact
If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: mkt@cross-join.com
- Phone: (+351) 217 992 120 (call cost, Portugal fixed national network)
- Address: Rua Marcos de Assunção nº 7F, 2805-290 Almada – PORTUGAL
We aim to respond to accessibility feedback within 5 business days.
Enforcement
This statement is made in accordance with the European Accessibility Act and Portuguese Decree-Law No. 82/2022. Non-compliance may be subject to enforcement by the relevant national authority in Portugal or other jurisdictions where we operate.
