Proximus Case Study (Belgium)

Project

  • Monitoring an Application Architectural Upgrade.

Challenge

  • The challenge was to monitor the Performance during an architectural migration of one of its core systems by implementing a pro-active solution and infrastructure monitoring system.

Solution

  • Crossjoin delivered a full monitoring solution with the use of X-Viewer to deliver the power of an Operational Data Store that overcomes traditional monitoring limitations.

Results

  • X-Viewer provided the right information, to the right people, at the right time at Proximus. The implementation was so successful, that the customer decided to extend the usage to other scopes.
  • Together with the Proximus technical teams, X-Viewer:
    • Metrics and the alarms that were setup made the time to react on an issue drop by 60% it has allowed a more pro-active analysis and action provided;
    • Better and more accurate management reporting;
    • Helped to provide more real-time reports to management, in terms of organization, alignment and focus on the solutions instead of the problems;
      Implemented in a transparent way and cross-platform.

Proximus Case Study (Belgium)

Project

  • Monitoring an Application Architectural Upgrade.

Challenge

  • The challenge was to monitor the Performance during an architectural migration of one of its core systems by implementing a pro-active solution and infrastructure monitoring system.

Solution

  • Crossjoin delivered a full monitoring solution with the use of X-Viewer to deliver the power of an Operational Data Store that overcomes traditional monitoring limitations.

Results

  • X-Viewer provided the right information, to the right people, at the right time at Proximus. The implementation was so successful, that the customer decided to extend the usage to other scopes.
  • Together with the Proximus technical teams, X-Viewer:
    • Metrics and the alarms that were setup made the time to react on an issue drop by 60% it has allowed a more pro-active analysis and action provided;
    • Better and more accurate management reporting;
    • Helped to provide more real-time reports to management, in terms of organization, alignment and focus on the solutions instead of the problems;
      Implemented in a transparent way and cross-platform.

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