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Competence Center

As part of Crossjoin’s success built over the years, Competence Center is a key change on the approach towards multi-technology challenges

As part of Crossjoin’s success built over the years, Competence Center is a key change on the approach towards multi-technology challenges

In Crossjoin Competence Center, our subject matter experts collaborate to deliver our services and provide enthusiast mentoring to less experienced consultants in specific technologies.

Our delivery model, with competence center, nearshore or on premises, allows Crossjoin to offer the “right sizing” and the “right persons” for the challenges ahead without compromising the commitment, expert knowledge and quality delivery.

Now in Lisbon and Aveiro, in the future closer to other Computer Science Universities across the country, Crossjoin is hiring and preparing competencies for the future, in a field where there is a major gap between education and market needs.

Heads of
Department

Rodrigo Garcia

Research Engineering

Paulo Cunha

Delivery Manager

Heads of Department

Rodrigo Garcia

Research Engineering

Paulo Cunha

Delivery Manager

Case Studies

Selecionar Case Study

Descrição de Case Study que esteja relacionado com a área e que ilustre um caso típico do que a crossjoin pode fazer pelos seus clientes.

Selecionar Case Study

Descrição de Case Study que esteja relacionado com a área e que ilustre um caso típico do que a crossjoin pode fazer pelos seus clientes.

SERVICE MODEL

NearShore – Expert Center

Client Delivery Manager
Single Point of Contact for the nearshore, insuring that:

  • the priorities of the Client are addresse
  • the best fitted technology specialists are allocated to each need
  • there is a scalable response for the Client needs
  • the response is in time and with quality
Expert Technical Pool
Multidisciplinary team of specialists in the most diverse technologies of large scale IT business stacks, that receives the tasks from the Delivery manager and is responsible for:

  • Analysing issues, identifying the root cause and recommendations for improvement
  • Implementing and executing quality testing (load test and others) to insure system quality
  • Implementing performance and quality monitoring and reporting
  • Platform Administration and proactive maintenance
  • Software development

Onsite Team

Technical Service Manager
Single Point of Contact for the onsite team, insuring that :

  • the needs of the Client are identified and goals of the each request are defined
  • the Client priorities and concerns are fully communicated to the Expert center
  • the recommendations for improvement of the Expert Center are fully communicated  and enter the change management process of the Client
  • the communication between the expert center and the Client is timely and effective
  • the onsite technical pool is present in the necessary foruns (war-rooms etc…) and works with the Expert Center support to insure the best and timely response to Client needs
Onsite Technical Pool
Receives the tasks from the technical service manager and is primarily responsible for technical activities that require continuous comunication with Client teams

Client

Client

Onsite Team

Technical Service Manager
Single Point of Contact for the onsite team, insuring that :

  • the needs of the Client are identified and goals of the each request are defined
  • the Client priorities and concerns are fully communicated to the Expert center
  • the recommendations for improvement of the Expert Center are fully communicated  and enter the change management process of the Client
  • the communication between the expert center and the Client is timely and effective
  • the onsite technical pool is present in the necessary foruns (war-rooms etc…) and works with the Expert Center support to insure the best and timely response to Client needs
Onsite Technical Pool
Receives the tasks from the technical service manager and is primarily responsible for technical activities that require continuous comunication with Client teams

NearShore – Expert Center

Client Delivery Manager
Single Point of Contact for the nearshore, insuring that:

  • the priorities of the Client are addresse
  • the best fitted technology specialists are allocated to each need
  • there is a scalable response for the Client needs
  • the response is in time and with quality
Expert Technical Pool
Multidisciplinary team of specialists in the most diverse technologies of large scale IT business stacks, that receives the tasks from the Delivery manager and is responsible for:

  • Analysing issues, identifying the root cause and recommendations for improvement
  • Implementing and executing quality testing (load test and others) to insure system quality
  • Implementing performance and quality monitoring and reporting
  • Platform Administration and proactive maintenance
  • Software development

JOIN US!

Crossjoin Solutions is a fast-growing technology company that delivers turn-key software development projects, technology consulting, ICT services and outsourcing solutions.  At Crossjoin, we are constantly innovating so that our customers can benefit from Solutions that Simply Work.

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